Hasi88 Privacy Policy — Our commitment to protecting your data

1Introduction & Scope

Hasi88 ("we", "us", or "the Platform") is an international online gaming platform serving users in Bangladesh and other approved regions. This Privacy Policy ("Policy") applies to hasi88 and all users ("you", "member") who access our services through our website, mobile app, or any other channel.

We believe your personal data belongs to you alone. That is why we are always transparent about what data is collected, why it is collected, how it is used, and how long it is retained. This policy has been developed in accordance with GDPR and international data protection standards.

• This Policy applies to all services, products, and platforms operated by hasi88.
• This policy is available in both Bengali and English; in the event of any conflict, the English version will prevail.
• Continued use of the platform will be considered acceptance of the most current version of this policy.

2What Data We Collect

Hasi88 collects only the information necessary to deliver its services, ensure security, and meet legal obligations. We do not collect excessive or irrelevant data.

3Purpose of Data Collection

Hasi88 uses your data only for specific, defined purposes. We never use your information for unrelated activities. The key purposes are outlined clearly below:

• Account management: For registration, login, password recovery, and account verification.
• Financial transactions: For processing deposits and withdrawals, and for fraud prevention.
• Legal compliance: To comply with KYC, AML (Anti-Money Laundering), and responsible gaming policies.
• Security: To detect and prevent suspicious activity.
• Service Improvement: To analyze user experience and improve the platform.
• Contact: For important notifications, promotions, and support services.
• Responsible Gaming: To identify problematic gaming behavior and provide the necessary support.

4Data Storage & Security

Hasi88 employs industry-leading technology to keep your data secure. Our servers are hosted in internationally certified data centers, and regular security audits are conducted.

• SSL/TLS 256-bit Encryption: All data transfers take place over encrypted channels.
• Firewall & DDoS Protection: Multiple layers of security are maintained at the server level.
• Two-Factor Authentication (2FA): The option to add an extra layer of security to your account.
• Regular Backups: Encrypted backups are taken daily to keep your data secure.
• Access controls: Only authorized personnel have access to specific data.

5Sharing Data with Third Parties

Hasi88 never sells your personal data. However, limited information may need to be shared in the specific circumstances outlined below:

• Payment Processor: To process transactions with payment partners such as bKash, Nagad, Rocket, and banks.
• Game Provider: Limited gaming data is shared with third-party software partners for Live Casino or slots games.
• Legal authorities: When a lawful request is received from a government or regulatory authority.
• Fraud Prevention: Suspicious activity data shared with certified anti-fraud services.
• Business Transfer: In the event of a company merger or acquisition — in which case you will be notified in advance.

6Cookies & Tracking

Hasi88 uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

• Essential Cookies: Login sessions and security tokens — the site cannot function without these.
• Functional Cookies: To remember your preferences, language, and settings.
• Analytics Cookies: To analyze site usage — such as which pages are visited most.
• Marketing Cookies: To show you relevant promotions — you can disable these at any time.

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain features of the site to stop working.

7Your Rights

As a hasi88 member, you have full control over your personal data. The following rights belong to you, and we respect them at all times:

8Minor Protection

Hasi88 takes a firm stance on protecting minors. No one under the age of 18 is permitted to use our platform. We do not knowingly collect data from minors.

• Age verification is mandatory at the time of registration.
• Age verification via government-issued ID may be carried out if there is any doubt.
• If an underage account is identified, it is immediately suspended and all associated data is deleted.
• Parents can contact us if they suspect a minor may have an account.

9Data Retention Period

Hasi88 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal obligations.

• Account information: For the duration of active account use and for 5 years after closure (for legal compliance).
• Financial transaction records: 7 years (as directed by financial regulatory authorities).
• Gaming Activity: 3 years, or as required by law.
• Cookies & session data: Automatically deleted after the session ends.
• Marketing Preferences: As soon as you opt out.

10Policy Updates

Hasi88 may update this Privacy Policy at any time. For significant changes, you will be notified in advance via your registered email or platform notifications.

11Contact

For any questions, complaints, or requests regarding our Privacy Policy, please get in touch with us. Our dedicated privacy team will handle your matter with care.

• Email: [email protected]
• Support: Reach us via 24/7 live chat
• Response time: Usually within 3 business days